Contact us

Questions about tickets, payouts, or hosting an event? We're here to help.

Email

For support, billing, creator onboarding, and privacy requests.

Issues with a ticket, payment, or check-in? Include your order reference and event name so we can assist faster.

Help with payouts, Paystack setup, refunds, or dashboard features. Creators can also review our pricing and terms.

Operated by Mustard HQ. Typical response time: 1–2 business days.